German Region GSE (Guide Share Europe)
Concerns the exchange of information and experiences in the use of Tivoli products for cross-platform, distributed systems management.
The working group is concerned with:
The exchange of information and experiences in the use of Tivoli products for cross-platform, distributed systems management
IBM service management, taking process management and operations management into account
Industry best practices like ITIL
Preparation and proposal of software requirements
Central topics are:
Customer reports on planned or implemented Tivoli architecture
Concepts for implementing multi-platform systems management
IBM presentations on new strategies, products, and functions
Strategies for migration to new Tivoli product versions
IBM Tivoli support structures and their relationship to customers
Composite application management
Configuration management database
The Systems Management / Tivoli working group meets three times per year. The meetings always begin on Thursday at 10 AM and end on Friday at 4 PM.
The Thursday offers two or three parallel workshops on various Tivoli topics. Afterwards all participants come together for a discussion in the open session, where new requirements can be proposed and voted on.
On Friday morning there are presentations from GSE members, IBM/Tivoli, and Tivoli partners, and on Friday afternoon there is a short training, free of charge, on some current topic.