Cloud and Data Center Transformation

Cloud and Data Center Transformation

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2014 IBV Analytics Study & Webinar

You're invited to attend a webinar on November 5th at 11 AM EST that will unveil the latest study from the IBM Institute for Business Value. In this interactive 60-minute session, the study authors will discuss the findings and recommendations from our fact-based 2014 analytics study, Analytics: The speed advantage, and be available for questions. You will not want to miss this research.


Cloud Blogs

Technical Support Newsletter Updates! Feb, 2015 for IBM (Tivoli) Process Automation Products
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Technical Support Newsletter Updates! Jan, 2015 for IBM Cloud & Smarter Infrastructure (Tivoli) Process Automation Products
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New TWS support video released: Solving TWS Windows Job Run
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Prevent and detect queuing issues in Tivoli Workload Scheduler
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News From IBM

IBM Business Partner Cognizant brings value to their customers with IBM SmartCloud Control Desk

Cognizant Technology Solutions Corp. sought a platform to provide application value management (AVM) services. Cognizant installed IBM SmartCloud Control Desk software, and since installation, one Cognizant customer has seen up to an 80 percent reduction in help-desk ticket volumes.  

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Tivoli Workload Automation

"Beta As-a-Service" Session available for Tivoli Workload Automation family

With the Beta As-a-Service Sessions, we optimize the time customers spend on trying out the new features and on communicating feedback to the TWS team.
The customer can remotely access a fully installed, ready-to-use environment through a web meeting and the Tivoli Workload Automation team assists during the customer experience, collecting comments and impressions.

Just select one or more of the following topics, send an email to and a session will be booked for you.

Theme 1: Installation and Upgrade

Theme 2: Simplify and Optimize the configuration

  • Simplified configuration for Dynamic Agents over Internet
  • Dynamic Integration of Cloud for Scehduled Workloads (OSLC Integration with SCO)

Theme 3: Mobile Support

  • Self Service Catalog Improvement
  • Self-Service Catalog: auditing and usability enhancements
  • Mobile Dashboard through a Self Service Management Interface

Theme 4: Integrations

  • Automatic trouble ticket management
  • Ticketing through Event Driven (EDWA) TBSM plugin
  • New Native Windows Integration
  • Enhancement to TWSz System Automation workstation

Theme 5: User Experience enhancements

  • TDWC Usability Dynamic Queries
  • Enhancements to "matching criteria" feature (introduced with v9.1)
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Events Calendar

April 2015