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Endpoint Management

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Endpoint Management

Tuesday, 06 January 2015
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Lessons learned from some of the most damaging cyber threats of 2014
Thought Leadership blog post on a look back at a year filled with cyber-attacks targeting various organizations. READ MORE

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BigFix Resources and Communities


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  • Shakish TM
  • Mark Lewalski
    Creating Automatic Groups... mine don't seem to work
    Started by Mark Lewalski Friday, 13 February 2015 6 Replies


    Can you check your list of computers and make sure that they are all still reporting in and have reported in recently?

    And agree with jgstew, use the BigFix forum more people are monitoring those forums.

    Last replied by Vincent Hong on Friday, 13 February 2015
  • Kelly DeMille
    Relevance Statement
    Started by Kelly DeMille Wednesday, 21 January 2015 7 Replies

    I'd recommend posting this sort of question in the IBM BigFix forums if you don't get an answer here in the future.…

    Checking the Uninstall registry keys is usually the best option for determining if something is installed since it is
    fairly consistent and reliable.

    I have also used a WMI query to check Office version, which you can see examples of both here:

    This is what I would recommend for checking for Office 2013 specifically using the Uninstall registry key.

    ( exists keys whose(value "DisplayName" of it as string starts with "Microsoft Office" AND (it < "16" AND it >= "15&quot of value "DisplayVersion" of it) of keys "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall" of (registry;native registry) )

    And just add a "not" in front to check if Office 2013 is not installed:

    not ( exists keys whose(value "DisplayName" of it as string starts with "Microsoft Office" AND (it < "16" AND it >= "15&quot of value "DisplayVersion" of it) of keys "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall" of (registry;native registry) )

    Last replied by James Stewart on Friday, 13 February 2015
  • Shakish TM
    Ldap error - "Server error: One or more LDAP servers could not be reached (Server Down)"
    Started by Shakish TM Friday, 13 February 2015 1 Reply

    One of our members replied via email:

    Please check on computers that give this error the following:

    When ping from the computer to the LDAP server solves the hostname fqdn from both sites?

    The machine have been registered with their respective names in the LDAP and DNS server?

    Is there any corporate firewall?

    Santiago Mantilla H.

    Jefe Técnico

    Telef: 0984063359

    Last replied by Franny Schmidt on Friday, 13 February 2015
  • Frank Cruson
    TEM 8.2 transfer files
    Started by Frank Cruson Wednesday, 21 January 2015 0 Replies
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