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Can you check your list of computers and make sure that they are all still reporting in and have reported in recently?
And agree with jgstew, use the BigFix forum more people are monitoring those forums.
I'd recommend posting this sort of question in the IBM BigFix forums if you don't get an answer here in the future. www.ibm.com/.../…
Checking the Uninstall registry keys is usually the best option for determining if something is installed since it is
fairly consistent and reliable.
I have also used a WMI query to check Office version, which you can see examples of both here: bigfix.me/.../3778
This is what I would recommend for checking for Office 2013 specifically using the Uninstall registry key.
( exists keys whose(value "DisplayName" of it as string starts with "Microsoft Office" AND (it < "16" AND it >= "15" of value "DisplayVersion" of it) of keys "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall" of (registry;native registry) )
And just add a "not" in front to check if Office 2013 is not installed:
not ( exists keys whose(value "DisplayName" of it as string starts with "Microsoft Office" AND (it < "16" AND it >= "15" of value "DisplayVersion" of it) of keys "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall" of (registry;native registry) )
One of our members replied via email:
Please check on computers that give this error the following:
When ping from the computer to the LDAP server solves the hostname fqdn from both sites?
The machine have been registered with their respective names in the LDAP and DNS server?
Is there any corporate firewall?
Santiago Mantilla H.